Retainers
Going live does not mark the end of a project. Your website needs to remain up to date at all times. As your business grows you will want to add additional content or features. You may want to take advantage of new functionality that has come out as part of our open source product. Or you may want us to tweak the design.
Whatever your ongoing needs are, you are likely to have a number of ongoing requests for us. We recommend that you enter into our Retainer Support Plan once your site is out of warranty. Retainers are pre-paid support hours on a quarterly basis. With a retainer, you are purchasing our time and the assurance of dedicated resources from us because we schedule retainer time just like we schedule projects.
You can use your retainer time for support issues or small feature enhancements. As you use up your hours in your retainer, we'll let you know so you can choose how best to use remaining hours. We offer a number of different retainer options, from a few hours to several weeks per quarter, so you can pick the one that best suits your needs. Contact us to learn more about our retainer plans.
